At Naani’s Pickles, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

Information We Collect

We may collect the following personal information:

  • Full name, email address, phone number

  • Billing and delivery address

  • Order and payment details (processed securely)

  • IP address, browser type, and device information

How We Use Your Information

Your information is used to:

  • Process and deliver orders

  • Communicate order status and support queries

  • Improve our website and services

  • Comply with legal and regulatory obligations

Data Security

We take reasonable technical and organisational measures to secure your personal information and prevent unauthorised access, loss, or misuse.

Third-Party Services

We use trusted third-party services (payment gateways and courier partners). These services have their own privacy policies, and we are not responsible for their practices.

Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent at any time

To exercise these rights, contact us at info@naanispickles.com.